Friday, January 23, 2009

Getting VZAccess Manager to survive suspend

I have always liked that I can be running VZAccess Manager (with a Verizion PCMCIA 5750 card from Pantech) and suspend the laptop (running Vista 32Bit SP1), and have it come right back up out of suspend and automatically connect within seconds. One day this stopped working, and it was driving me crazy trying to fix it. Of course, Verizon's answer is that you should close VZAccess Manager and eject the card before suspending. Hmph. I'm a busy guy, and like time savers - even if they only save a few seconds or minutes. In reality, I'd often have to reboot to get it working again, so this was becoming a real problem. Anyway, after many different driver versions, versions of VZAccess manager, etc, I finally found a solution.

As part of my efforts I had enabled NDIS along with trying some other things (preferences in VZAccess Manager) and it started working, but I think that was coincidental - that wasn't the real fix, but I mention just in case it did have something to do with it. I kept pursuing a "Pantech PC Card Composite Device (UDP)" device under Universal Serial Bus Controllers in Device Manager because that seemed to be the device that wasn't properly being powered down and back on. The device I SHOULD have looked at was under network adapters - "PANTECH PC Card WWAN Controller." At first I thought this wasn't there until enabling NDIS, but now that I think about it, I may have just overlooked it. Anyway, you access the properties of this device and go to power management. UNcheck the box that says "Allow the computer to turn off this device to save power." Once I unchecked that box, things have been working swell. Here's a screenshot:

Thursday, January 22, 2009

Combining .dat files from Savin multifunction device

This finally bugged me enough to figure this out today. If you have a multifunction device that you can scan to email, and you've configured it to break up the email if the scanned document gets too large, then you may end up with two (or more) seemingly useless .dat files in your email. This is how you combine them into a useful file:
1. The dat files are not just the scanned document, but the entire email plus the attached document. Therefore you have to combine the files and then open them in an email program.
2. Open the first .dat file in notepad. Notice the email headers, followed by the data of the attachment.
3. Open the second .dat file in notepad. Cut and paste the ENTIRE contents of the second .dat file into the first .dat file, immediatelyafter the end of the file. Repeat for all other .dat files you may have.
4. Save the combined .dat files document as something with a .eml extension.
5. If you have Vista, open the .eml file in Windows Mail. If you have XP, open it in Outlook Express (or possibly Microsoft Mail). It doesn't work to open it in regular Outlook. There are probably other email clients that will properly open the .eml file - if anyone else knows of any, feel free to comment.
6. If you are prompted with a wizard to set up email (which you will be if you've never launched Outlook Express or Windows Mail, just cancel out of the window and ignore any setup - you just want to get the program loaded.
7. Once Windows Mail or Outlook Express will launch, the email should open (you may have to reopen it again - just drag it into the application window), showing you the attachment, which is probably a TIF or a PDF, depending on how your multifunction device is configured. You can then save the attachment and away you go.

Now of course, you could just split up your document yourself when you scan it, or remove or increase the attachment size limitation, or scan it directly to a share on the network. Those are all workarounds we've used in the past, but I scanned a rather large document today and was just too lazy to rescan it (but not too lazy to spend MORE time figuring out this solution and then blogging it!)